{"id":1288,"date":"2026-08-02T12:21:17","date_gmt":"2026-08-02T12:21:17","guid":{"rendered":"https:\/\/trueholidaysafaris.co.tz\/?page_id=1288"},"modified":"2026-08-03T06:07:46","modified_gmt":"2026-08-03T06:07:46","slug":"company-policy","status":"publish","type":"page","link":"https:\/\/trueholidaysafaris.co.tz\/?page_id=1288","title":{"rendered":"Company Policy"},"content":{"rendered":"<div class=\"et_d4_element et_pb_section et_pb_section_0 et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><div class=\"ths-doc\"><header class=\"ths-doc__hero\"><p class=\"ths-doc__eyebrow\">True Holiday Safaris<h1 class=\"ths-doc__title\">Company Policy<\/h1><p class=\"ths-doc__lead\">Clear booking and cancellation terms \u2014 so you can plan your safari with confidence.<\/header><div class=\"ths-doc__body\"><div class=\"ths-doc__wrap\"><section class=\"ths-doc__block\"><h2>Our Commitment<\/h2>True Holidays Safaris is a family-owned Tanzanian safari company established in 2021. We are committed to exceptional guest care, fair partnership with local communities, and clear terms that protect both our travellers and the teams who make every journey possible.<\/section><section class=\"ths-doc__block\"><h2>Cancellation Policy<\/h2>Our booking cancellation policy is designed to offer flexibility while ensuring fair terms for both our guests and partners.<ul><li>Cancellations made more than 30 days before the safari start date will receive a full refund, minus a small administrative fee.<\/li><li>For cancellations between 15 and 30 days before the start date, a 50% refund will be issued.<\/li><li>Cancellations made within 14 days of the safari will not be eligible for a refund.<\/li><\/ul>We recommend purchasing travel insurance to cover unforeseen circumstances that may require you to cancel your trip.<\/section><section class=\"ths-doc__block\"><h2>Questions<\/h2>For clarification on bookings, payments, or cancellations, contact our team at <a href=\"mailto:safari@trueholidaysafaris.co.tz\">safari@trueholidaysafaris.co.tz<\/a> or WhatsApp <a href=\"https:\/\/wa.me\/255754547780\">+255 754 547 780<\/a>.<\/section><\/div><\/div><\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-1288","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trueholidaysafaris.co.tz\/index.php?rest_route=\/wp\/v2\/pages\/1288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueholidaysafaris.co.tz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trueholidaysafaris.co.tz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/trueholidaysafaris.co.tz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1288"}],"version-history":[{"count":2,"href":"https:\/\/trueholidaysafaris.co.tz\/index.php?rest_route=\/wp\/v2\/pages\/1288\/revisions"}],"predecessor-version":[{"id":1296,"href":"https:\/\/trueholidaysafaris.co.tz\/index.php?rest_route=\/wp\/v2\/pages\/1288\/revisions\/1296"}],"wp:attachment":[{"href":"https:\/\/trueholidaysafaris.co.tz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}